What Data We Collect and Why We Hold It
When you open an account, we collect the information needed to verify your identity and process your payments — your name, contact details, and the wallet references associated with bKash, Nagad or Rocket transactions. We also record device identifiers and session data to keep your account
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secure across mobile and desktop access. Cookies are used to maintain your login state and to understand how pages perform; you can manage non-essential cookies through your browser settings at any time. We do not collect more than what account operation requires. Payment transaction records are
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kept for the period required under applicable financial rules, after which they are deleted or anonymised. If you contact our support team, those communications are stored to help us resolve follow-up queries. We do not sell, rent or share your personal data with third parties for
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marketing purposes. Data transfers to service partners — such as payment processors handling your Nagad or Rocket withdrawals — are covered by data-processing agreements that bind those partners to the same standards we apply internally. Your use of this platform is subject to your local law
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and the eligible regions listed in our Terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.